To use credit cards please provide the exact name on the credit card, credit card's billing address, phone number, credit card number, expiration date, and the shipping/receiving address for the products you purchase. Please make sure that all the information you provide are accurate since the information will be verified by us before we ship the goods. The misused billing address will bring down authorization problem on you. (Please be advised that we may refuse to ship the goods to an address different from your credit card's billing address if you use credit card to pay for the transaction.)

SECURITY

Some customers may be concerned or fear that their credit card number and other personal data will be intercepted by an unknown third party on the Internet when they place order. china-guide.com is an 100% secure site. By clicking either Buy One Now or Checkout, the secure site server is activated. All critical data that are made in checkout are fully encrypted. This means it is difficult for other people to view when they are transmitted through the Internet. In fact it is the same technology that the banks use when transferring critical data over their networks.

Declines

If we are unable to charge your card successfully for china-guide.com order, we will send an e-mail notification, at which time you can update your payment information or authorize another attempt to charge. If payment is unsuccessful more than once, or the order is more than 3 days old, the order will be canceled. If this occurs, please feel free to return to our store to place another order.

What say our customers?

"This is a first-class site that treats customers right. My order was shipped very quickly and was completely correct. One of the items I received, however, was defective (by the maker). I called, and within a couple of days received a replacement without any further charges or hassle. I just wanted to thank the site operators and management. Keep up the good work!"

Reid Shapiro, California

"Very honest and organized people."

John Moreira, Massachusetts

"Excellent packing, very fast service to Europe."

Paul Goorden, Belgium

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